FIREPLACES, STOVES, BBQ & HEATERS

Shop heating solutions for every space — indoor and outdoor.

HOWARM FIREPLACES HUB

Find the right fireplace for your space, style and ambience.

  • Media Wall Fireplaces

  • Wall Mounted Fireplaces

  • TV Cabinet Fireplaces

  • Freestanding Fireplaces

  • Bioethanol Fireplaces

Frequently Asked Questions

Got a question? Here are the most common ones our customers ask.

1. How do I choose the right fireplace?

Start with your required dimensions – this is the most important factor.

Choose your installation. wall-mounted, inset, or freestanding.

Pick fireplace style, such as single-sided or three-sided models.

All our models share the same core functions: dual heating modes and flame-only mode for year-round use. Only small variations exist in heating power, flame colours, and timer settings — so you can pick the one that best suits your room size and comfort preferences.

2. Is it easy to install?

Installation manuals and detailed step‑by‑step installation videos are provided with every unit.

3. Do you offer free shipping?

Mainland UK: Yes, free delivery to all mainland UK postcodes.

Offshore areas (NI, Isles, etc.): Unfortunately, we can't absorb the delivery cost to these locations due to our already competitive pricing and tight margins.

However, we promise two things:

  1. Fair pricing: We only pass on the standard market rate — no inflated fees.
  2. No surprise charges: After you place your order, our team will email you the exact shipping cost. If it works for you, we'll proceed. If not, you can cancel for a full, hassle-free refund.
4. What is the delivery time?

Most orders arrive within 4–8 working days.

We dispatch within 24–48 hours, with delivery taking 2–6 working days after that — depending on your location and courier schedules.

If your order includes multiple boxes, they may arrive separately.

You'll receive a tracking link and order number once your order ships.

5. Is it safe to leave on overnight?

Yes. All our fireplaces are CE/UKCA certified with overheat protection and cool-touch housing. They are designed for safe, long-duration use.

6. Are your fireplaces good value and reliable?

Our fireplaces are built to a high standard with full after‑sales support. We offer a 1‑year warranty plus 30‑day full refunds for damaged items.

You can visit our showroom in person or read our customer reviews to see feedback from previous buyers