HoWarm Gift Card – Warmth You Can Give

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Free Shipping Service

Free shipping is available in most of the mainland. Shipping surcharge applies to remote areas of your address.

When Will My Order Ship

We usually ship all orders within 1-2 business day. The Estimated Delivery Time is subject to the instructions on each product page.

Shipping Surcharge for Remote Areas

We will contact you to confirm the shipping surcharge after you create the order.

How to Track the Order Status

You're free to check the status by logging into your HoWarm account or by TRACK ORDER with your order number and email address.

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30 Day Return & Exchange Policy

We offer returns for most items within 30 days of delivery whenever you are not satisfied with the product or change your mind.

Return or Exchange Cost

We will pay for the return or exchange cost if quality issues are involved. If you're returning or exchanging the item because you changed your mind, customers are responsible for return shipping cost.

When Will I Receive My Refund

When we receive your return, you will be refunded in 3-5 working upon receipt and inspection. The refund will be made to the account that the funds were originally drawn from.

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